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Guest Services

General Questions or Help to Find a Store?

Click here to chat or text us at (480) 725-1000 and digitally chat with a live person!


Management Office Phone Number:

(480) 384-8229

Management Office Fax Number:

(480) 726-3517

Management Office Location: 

The Management Office in the upper level offices above Pura Vida. 



Representatives may be reached from Monday-Friday from 8:30am-5:00pm (closed daily 12-1:00pm)


Security Office Phone Number: 

(480) 857-8624

Security is available to perform the following services:

  • Security escort
  • First aid assistance
  • Lost & found
  • Lost children/parents/people in your party
  • Complimentary wheelchair rentals (sorry, we do not have strollers) 


Upcoming Event Info: Mall event information


Jobs: In-mall employment opportunities


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Free WiFi

Located between the Children's Play Area down to the Garden Courtyard near Harkins Theatres.  Various stores and restaurants also offer free WiFI.

Children's Play Area

Located near Helzberg Diamonds and BoxLunch. 

Splash Pad - Opening May 2024

Located in the Children's Play Area near Vans and Build-A-Bear. The splash pad is open seasonally from 8am-6pm and closes daily from 2-3pm for cleaning. 


For your convenience, an ATM is located inside the east entrance of Dillard's.


Restrooms, including Family Restrooms, are located behind Pura Vida and behind See’s Candies (outside of the East Entrance of Dillard’s).

Nursing Room

Located inside Dillard's on the 2nd floor in the Women's Department. Please ask any associate for assistance with directions. 

Community Room

SanTan Village offers the use of a Community Room. Ideal for meetings, recruiting events, interviews, and more. The Community Room is conveniently located in the upper level offices above Pura Vida. It is available daily from 8am-8pm. The daily use fee is only $150+tax and includes FREE WiFi, room setup, clean up, a large screen and utilities. The Community Room accommodates a maximum of 50 people seated. Contact the Management Office at (480) 384-8229 for details and reservations.

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Get your fashion fix

From fresh new looks to classic styles, our stores have it all. Check out our directory to find your favorite stores, dining and more.

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Find yourself a great deal

If you're looking to save big time on your favorite brands and the latest styles, you've come to the right place. Find the perfect sale for your style today.

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Make every trip an event

Great shopping and dining is just the beginning. Check out our list of events to find the perfect addition to your shopping expedition.

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