Sales Associate

Today's Patio is a locally owned family-owned business that started in 1979. We carry high- end patio furniture, accessories, umbrellas and everything else to make your backyard a great outdoor space!

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from greeting the customer, determining their needs and helping them select the right mix of furniture for their space. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up to date with product features and help maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals. This is a non-commissioned sales position.


Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customer needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Handle returns of merchandise
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers
• Comply with inventory control procedures
• General housekeeping to keep the store neat, clean and organized
  

Skills required:

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts
• Experience not required but preferred
• Weekend availability is required